Internet Marketing Tools 
My Internet Marketing Resources 

Free CRM http://budurl.com/crmsg Under Review
Following the CRM press, you will read that FreeCRM has a loyal band of users. If you are looking for an excellent value-for-money hosted or online CRM solution, check this one out. In fact, they ended 2005 on a high note, ousting SalesForce.com as market leaders!
You can opt for their free version if you don't have a big data storage need and can tolerate advertising. You can upgrade later if necessary. The Pro version of FreeCRM is one of the most affordable of the web based CRM solutions out there. The diffferences between the Free and the Pro version are detailed below.
One of the beauties of a browser or web based solution is not having to put a costly infrastructure in place to
run it (or test it). Another advantage of hosted CRM is the ease 3rd Parties can access the system if of course they have your permission.With Free CRM you can get yourself up and running quickly and easily. For that matter, you can get your whole team up and running, as it is one of the few products that allows multiple users with its free version. Simply visit http://budurl.com/crmsg, create a user account by adding your contact details, and you are away.
You can export your data from Outlook, or any POP 3 type email account into FreeCRM with their built-in field mapping function. You can also define fields yourself to accomodate extra information you might have on your contacts.
You can create email templates, merge them with a select group of contacts and send them a bulk email through your existing email software.
The pre-defined reporting functionality is not that powerful, but it meets most basic requirements.
Pricing
But don't be fooled by the name or the price! FreeCRM http://budurl.com/crmsg is a feature-rich application that competes well with it's much higher priced adversaries like SalesForce.(that is priced from $65 pm pp). FreeCRM recently raised their prices from $9.95 per user per month to $14.95 per user. This still keeps them well below any similar products pricing. And the free version of FreeCRM still lives up to its name.
If your company relies on the internet for marketing, you'll enjoy their campaign features. With integrated email campaigns, call automation and tracking and group calendaring, FreeCRM is smart groupware. The graphics are good and scalability is not an issue.
Free CRM
Full Access & Unlimited Users
10 MB Storage
Banner Advertisements
Self Service only
Professional Version
$14.95 per month per user
Unlimited storage capacity
XML Web Services
No advertisements
Live support
They guarantee 99.9% uptime
0 commentsFilled under: Customer Relationship Management
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Eight success factors:
Key Pousttchi and Dietmar G. Wiedemann have identified eight key success factors in their paper on mobile viral marketing. The eight elements they%u2019ve identified are: (1) perceived usefulness by recipient; (2) reward for communicator; (3) perceived ease of use; (4) free mobile viral content; (5) initial contacts; (6) critical mass; (7) first mover advantage; and (8) scalability.
Lets discuss each and every factor in relation to the Tohato campaign:
* The campaign should contain value that is perceived useful by the recipient (1). Providing product or service information is a common way to provide this kind of value, but in the case of Tohato the perceived usefulness can be found in entertainment value.
* Users should be encouraged to communicate the campaign to others (2). Tohato rewards people to spread the word by a using a pyramid system. Users gain power when a friend signs up for their army, and in turn keeps on being promoted when friends of friends sign up. This system meant that involvement in the evil armies spread very rapidly across Japan, according to a report.
* It should be as easy as possible to interact with the campaign (3). Any hurdles should get straightened out and the user experience shouldn%u2019t leave any room for required thinking, as usability expert Steve Krug argues.
* Pousttchi and Wiedemann argue that content should be provided for free (4). Users are used to free content from the Internet since content can be copied. Instead, charge them for things that can%u2019t be copied, says senior maverick at Wired magazine Kevin Kelly. (Kelly 2008) Tohato doesn%u2019t charge for the game, but revenue is generated through sold snacks that are needed to join the game in the first place.
* A brand needs initial contacts to get the campaign of the ground (5). The first people that spread the word are very important, since the overall value of a network increases with the square of the number of users, as the Metcalfe law prescribes. (Carl Shapiro 1999) There is a critical mass point too, indicating the minimum of users needed for the campaign to succeed (6). This is especially essential with multiplayer games like Tohato%u2019s that can%u2019t be played individually.
* A first mover advantage entails that in the initial phases the campaign should have no competitors in the perception of the users (7). It is unclear whether Tohato%u2019s campaign was perceived as being something new, but according to marketing authors Alan Moore and Tomi T. Ahonen the campaign is remarkable to say the least. (Ahonen 2008)
* And finally, when striving for a successful campaign it should be build for scalability (8). It needs to be able to handle the amount of eyeballs you%u2019re hoping to attract. In the case of Tohato it had to digest up to 100.000 page views per day from a total of 10.000 participants. (Hakuhodo 2008).
0 commentsFilled under: Mobile marketing
Today I am going to talk about using Google Ad network. Adsense to help you to boost your income.
Please note: Google are great paymaster, but their payment is not much. and they pay for certain niche.
Easy to implement, and popular.
0 commentsFilled under: Making Money using Content
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Checklist for Image Search Optimization
Nowadays, professional search engine optimizers give much greater attention to image search visibility. Image search optimization is especially interesting to website owners or publishers with a particularly visual product (for example, art galleries, clothes designers, or furniture manufacturers). What is more, everyone knows a picture is worth a thousand words.
There are a limited number of factors that influence image positioning. Print out the below check list and be sure you've done all you can to have your images well-optimized.
First of all, your image should be an inherent part of a page and share the same theme. I.e. the page's title, headings, body text must tell visitors the same story that the image tells.
Create an Images folder on your server to save all your pictures there. Make sure search engine crawlers are allowed to index it.
Use descriptive keywords in your image files' names. Separate words in the file names with a hyphen, not an underscore.
Provide a small description of an image in the alt attribute of the img tag, but do not fill the alt attribute with tons of keywords, even if they are relevant.
Think of also using a short image title with keywords in them.
Place the keyword-rich text in the body around the image that describes it.
If the image constitutes a link, its anchor text is quite powerful in terms of optimization for high image-search rankings.
On the other hand, if you have other pages of your site linking to the page with important images, create keyword-rich link anchor texts to such pages with images.
Use high resolution images, if available. Provide different resolutions of images.
Avoid putting a 'click to see larger image' link inside of a JavaScript link. Scripts may cause difficulties in the link indexing.
Check how your image looks in thumbnail size. Stronger contrast is needed to better discern an image, which might lead to more people clicking on and linking to the image.
Save photos as .JPG files, and other graphic image types as .GIF. Search engines tend to interpret a GIF image as a standard graphic image with 256 colors, while JPGs as photos with millions of colors.
Re-upload your pictures from time to time, since image freshness is a contextual clue for the search engines and might affect relevancy.
As promotional tactics, you may watermark your images with your site address — if they are linked to, people on other sites will learn about yours.
0 commentsFilled under: SEO
Apprentice Cunning of a True Twitter Twenius
It's amazing to see celebrities, government officials and well known people from @SnoopDogg to @DavidLynch to @GeneSimmons to @SethMacFarlane and others, are racing to position themselves as part of the Twitter crowd.

However Twitter is much more incredible than that. What a lot of people do not realize is that Twitter is a local social tool too. More likely than not, your town municipal government is using Twitter, your local TV and radio news, your local Fire Department, your favorite bookstore, your local college, even the gal that cleaned your carpets last week. If they are not on Twitter now, they'll likely be on soon.

But there's another force making its claims on Twitter. It's an amazing transition of a more serious nature where business owners (both large and small) including entrepreneurs and home-based businesses are now tapping the grand potential of Twitter. When we see established companies such as: @RedCross, @intuit or @travelchannel piling on to the Twitter bandwagon, it's definitely time to take notice.

It is likely that this "craze" boils down to the enduring fact that a lot of business actually occurs in social gatherings, at cocktail parties, on the golf course, and at other social events. Now, through Twitter it's become possible, if not down right easy, to benefit from an online version of a non-stop 24 hour, 7 day a week cocktail party of monumental proportions.

It's impossible to overlook some of these statistics and stories:

"International sales specialist, Cindy King, saw a huge boost in business inquires by implementing a strategic Twitter plan. In fact, she reports an 800% increase." ~Copyblogger
"MyTwitter Toolbar brought in over $2,000 in the first 30 days with a 100% free download marketed ONLY via Twitter."
"88% of marketers surveyed are interested in using social media to market their businesses, BUT 72% have only been doing so for a few months or less. A significant 64% of marketers are using social media for 5 hours or more each week and 39% for 10 or more hours weekly."
"One in three marketers indicated identifying the best practices, measuring results and knowing where to begin as their top questions when marketing with social media."
How should I interpret all this? It means that if you are an entrepreneur or own a business, make your plans soon to get over to Twitter and set up a free Twitter account.

Simple enough?

Well, not quite. Once you have your account opened, that's when the fog rolls in. It's a very very rudimentary concept, but like playing chess, unless you have a clear strategy, you're going to soon be scratching your head.

The good news is there's help. Internet strategist and social media marketing expert, Dan Hollings has spent the past year researching and testing Twitter strategies for business. Along the way, Dan wrote 100 extremely helpful Twitter tips for business. Next he created a browser toolbar for Mac or PC that puts over 235 Twitter tools, tips and apps easily within reach. Recently, he released his remarkable Twitter training program called, "Twitter Twenius" (that's Twitter-talk for genius).

Here is a basic Twitter tip, to from the hundreds Dan has originated:

When Twitter is used in marketing, it's a soft close. In other words, people can get to know you without giving you a name and email straight away. It's far easier to move a Twitter follower along your path (or funnel) to more engagement later, than to go from cold contact to full close in one fell swoop.
Without doubt, there's a lot more to learn, however if you're looking for the money in Twitter or a way to accelerate the Twitter rocket boosters within all your promotional campaigns from local to international, I recommend Twitter Twenius.

http://www.twittertwenius.com/pingfaninsg
0 commentsFilled under: Social Media
Making use of http://www.webmaster-rank.info/
Let all the Netizens to vote for the quality of your website via the link above.
Submit your site and let Netizen vote whether you have a superd site.
and at the same time understand how the google search engine rank your site.
0 commentsFilled under: SEO

Social Mention

Social Mention is a handy little social media real time search tool and alert system. Allowing you to mine the social media landscape for %u201Cmentions%u201D or specific search strings and set up daily alerts via email to monitor your brand/name online. While a robust search engine, this solution is limited in its analytics and reporting options and is probably best for smaller businesses/individuals looking to make a first move into the social media metrics world.

Radian6

Radian6 is the most complete solution, offering both measurement/analytics&reporting (common across most of the software suites) as well as integration into salesforce.com CRM for tracking sales leads and other %u2018conversation management%u2019 options once opportunities for engagement are discovered.

Sentiment Metrics

Mostly a white label offering to be resold by agencies. Not overly powerful, offers a basic set of semantics to track lumped loosely into positive and negative categories. Enables you to drill down into brand mentions, but falls short of enabling you to jump in to conversation streams to engage people through social media. Is mostly a tracking tool.

Techrigy SM2

A more advanced solution compared to Sentiment Metrics and still primarily a monitoring/tracking tool. Probably best targeted to PR agencies looking to track streams of public sentiment in various ways relating to a brand/area of interest. Is more powerful in that it gives you the ability to specify search strings in addition to Bayesian inference to analyse language mentions on your product.

Trendrr

Trendrr is a robust set of tracking tools with reasonable reporting options (for a fee) but is primarily focused on visual comparison on trends in the social web over time. Useful for comparing your own brand vs. another over time, by social network/site.

Nielsen My Buzzmetrics

Nielsen offers their own %u2018Buzzmetrics%u2019 service (Where they do the analysis for you and generate a report pack) along with a hosted service called My Buzzmetrics. My Buzzmetrics is really a monitoring tool combined with additional segmentation data available through Nielson. Useful for tracking campaigns amongst targeted consumer segments.

BuzzNumbers

Probably second to Radian6 in features, BuzzNumbers is more hands on than most of the basic monitoring tools, allows you to track individual conversations (set up flags for notification of new mentions in specific threads for example) but is limited in enabling you to engage directly from the interface. Decent reporting/analysis options.
Stay tuned in the coming weeks I will be diving deeper into each of the solutions to give you a better feel for their capabilities and examine the likely best case usage usage scenario for each of these software platforms. I%u2019ve also been made aware of an excellent list of measurement tools included in a presentation from Rachael Maughan at the white agency over at Katie Chatfields site here, well worth a look too.
0 commentsFilled under: Social Media
 At Dell, social media is becoming part of how we do business and contributes to continuously making us better at it%u2026in other words, different objectives different businesses and different uses. Overall, we believe that engagement though these direct connections with customers is what we are all about as a company %u2013 direct relationships with customers. And social media helps us listen and learn and make our business better. Therefore, involvement is social media at Dell includes measurements that cover:
  • Conversations to understand what people are saying about Dell, a sentiment analysis; tracked by topics to understand what the conversations are about%u2026and we hear the conversations we do not need to enter because our customers and fans are already there.
  • Individual customer connections to address individual needs.
  • Changes to business processes and products learned about through listening and social media conversations. Acting to change, improve or get better matters. In this regard we have successfully identified concerns earlier than we would have previously (up to three weeks), thanks to blog and social media commentary. We also measure the fact that we act on them.
  • We also track revenue generation from The Dell outlet, small business and home offers available on Twitter. We have previously noted that Dell Outlet%u2019s Twitter offers have resulted in more than $1,000,000 in revenue.
  • Build or nurture customer/stakeholder relationships such as those at Dellshares, digitalnomads or regeneration.org. Or turn online connections into opportunities for us to connect with more customers offline.
  • Product Development: The Ideastorm community has another unique objective%u2026.partnering with customers to contribute to, and integrated into, Dell%u2019s product development. With 10,000 ideas and over 200 implemented, the Ideastorm community has its own impact and measurable successes. It is an active community, integrated into and part of Dell%u2019s product development. And, then we can also point to specific results like the links following:
  • Dell%u2019s proud partnership with (PRODUCT) REDTM   in which the purchase of  Dell (PRODUCT) REDTM  signature products results in part of the proceeds going to the Global Fund to help eliminate AIDS in Africa.
  • significant aspects of the new Latitude E series design.
  • Dell%u2019s expanded Linux offerings
All of that to say, lots of ways to measure. So lets all just put our heads down, know the objective and %u201Cmeasure on%u201D.
0 commentsFilled under: Social Media
If you want to be able to track the success of a social media campaign (and for that matter any online marketing campaign) you have to benchmark and measure against something.  If you want to start a social media campaign tomorrow then you need to make sure you have the tools and metrics to measure, today.  You cant just use a tool that gives you a snapshot of your overall social media presence, you need something with numbers that you can compare and benchmark against.  This is what corporations and executives are looking for.
Keep in mind that there plenty of other things to measure that dont have a specific quantifiable number, however the focus of this post is just on quantifiable metrics and the tools to measure those metrics.
First things first, outline all of your goals and expectations and make sure you understand them.  Once you have that down you can open up an excel spreadsheet and start benchmarking.  I want to make this THE resource for tools on social media measurement so if you contribute in the comments section I will most likely add your suggestion to the main post.
Please structure your comment in the way I have outline below, give me the tool you are going to use and the metrics that you should measure with that tool.
Lets get right into the tools we need to measure social media success, shall we?
The Tool
Google Analytics
This is an absolute must.  Google analytics will allow you to track your traffic levels (among other things) and will allow to identify where you traffic is coming from.
What you should measure
  • overall traffic increases
  • where your traffic is coming from, i.e. digg, twitter, etc.
  • most trafficked keyterms or phrases (if this is something you are interested in)
The Tool
Feedburner
Feed burner allows you (and your visitors) to subscibe to your blog via RSS or email.
What you should measure
  • RSS subscribers
  • Email subscribers
 
 
The Tool
Blog comments
Pretty self explanatory, these are just the comments/feedback users leave on your site
What you should measure
  • Amount of comments (dont count spam or non-quality comments)
The Tool
Twitter Search / Tweetbeep
Twitter search allows you to search for keywords or phrases in real time, tweetbeep sends you alerts when someone mentions your particular keyword/phrase/product/etc.
What you should measure
  • How many times your product/company/article/etc. is mentioned, again track this over time so that you can see progress.
The Tool
Google Alerts
Similar to tweetbeep mentioned above, Google alerts gives you email notifications when someone mentions a particular keyword or phrases.   Here is how to use google alerts.
What you should measure
  • How many times your product/company/etc. is mentioned daily, weekly, monthly.  Yes, you also trend this over time to see progress.
The Tool
Yahoo Site Explorer
Yahoo site explorer is a tool created by Yahoo that allows you to track links.
What you should measure
  • The amount of incoming links you receive over time.   This needs to be trended and again you can make correlations between social media efforts and the amount of incoming links to your site.
  • Make sure you exclude your domain from the results (you can select this)
The Tool
Backtype
Backtype allows you to search comments across the net for particular mentions/keywords.  You can also set up an alert so that you are notified everytime uses your target word in a comment.
What you should measure
  • How many times your company/product is mentioned online in comments (can also use Google Alerts to help)
  • Sentiment of the comment; negative, positive, neutral
The Tool
Tweetburner
Tweetburner allows you to track how many times people click on the links you share via twitter.
What you should measure
  • How many times people are clicking on the links you send out via twitter
  • Keep in mind most popular categories/types of links people click on the most
  • Keep in mind overall how active your twitter followers are with your content
The Tool
Delicious
Delicious is bookmarking utility that lets you share, organize, and save your bookmarks across the web
What you should measure
  • How many times people bookmark your content, you can see this by searching for keywords/phrases that will then return relevant bookmarks, trend overtime.
The Tool
Keyword rank checker
Checks rankings for a domain for a particular set of keywords or phrases.  I didnt recommend a specific tool because there are too many out there,  just google %u201Cfree keyword rank checker.%u201D  If youre using firefox you can use the keyword ranking extension, it does a pretty good job.
What you should measure
Progress and rankings for your particular keywords or phrases.  I would recommend checking this bi weekly or even monthly.
There are a lot of other tools out there but the ones I have outlined above should cover you across very channels.  Keep in mind there are a lot of other things you need to consider as a part of social media success that arent as easy to measure:
  • number of leads
  • knowledge you gain from interacting with your users that can influence product/marketing
  • positive brand image
 
0 commentsFilled under: Social Media
 
 
Author
Francis Teo aka pingfaninsg
A International marketer, who does international marketing for manufacturers, and also does retail marketing consultancy.
Specializing into web branding and social media.

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